Returns & Exchanges

At Arabgamers.ae, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 14-day return policy for unused and unopened products. If your item is defective or doesn't meet your expectations, our dedicated team is here to ensure a smooth exchange or refund process.

1

Initiate Your Request

Contact our customer support team via email or WhatsApp within 14 days of receiving your order to request a Return Merchandise Authorization (RMA).

2

Prepare the Package

Ensure the item is in its original packaging, including all manuals, cables, and accessories, and securely pack it to prevent damage during transit.

3

Schedule a Pickup

Once your request is approved, our courier partner will contact you to collect the package from your doorstep at a convenient time.

4

Inspection and Refund

After we receive and inspect the returned item, your refund will be processed to your original payment method or issued as store credit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing